<ISSUE> Incompatibility issue – KB2919355

Microsoft update KB2919355 released on April 8, 2014 for Windows 8.1 and Windows Server 2012 R2 is incompatible with the following versions of GO-Global:

  • 4.8.1.20079
  • 4.8.1.20215

As a result, the console session and Remote Desktop sessions on the GO-Global host are painted black and are inaccessible.

To work around this issue, kindly upgrade to the latest GO-Global 4.8.1.20373 or start the GO-Global host in “safe mode” and uninstall the Windows Update KB2919355.