<ISSUE> Incompatibility issue – KB2919355

Microsoft update KB2919355 released on April 8, 2014 for Windows 8.1 and Windows Server 2012 R2 is incompatible with the following versions of GO-Global:

  • 4.8.1.20079
  • 4.8.1.20215

As a result, the console session and Remote Desktop sessions on the GO-Global host are painted black and are inaccessible.

To work around this issue, kindly upgrade to the latest GO-Global 4.8.1.20373 or start the GO-Global host in “safe mode” and uninstall the Windows Update KB2919355.

<UPDATE> GO-Global 4.8.1 Patch 1

GO-Global Windows Host 4.8.1 Patch 1 has been released (Version 4.8.1.20215).

Please take note that the 4.8 version requires 4.8 license. Kindly check on the 4.8 license requirement before upgrading to version 4.8.

For more information, kindly refer to the latest Release Notes in our Documentation page.

<EOL> GO-Global 4.6 for Windows

GO-Global for Windows v4.6 is now in Extended Maintenance mode (limited support; Microsoft compatibility updates and security related fixes only), and will EOL on 1 August 2014. Kindly plan to upgrade to v4.8.1 as soon as possible.

<UPDATE> GO-Global 4.8.1 for Windows

GraphOn has released GO-Global version 4.8.1 with some platform support, bug fixes:

  • Host support for Windows 8.1 (64-bit) – Professional and Enterprice Editions.
  • Host support for Windows Server 2012 R2 (64-bit) – Standard Edition.
  • Client support on Windows 8.1, OS-X Mavericks 10.9, Internet Explorer 11 & Firefox 24 ESR on Windows and Linux.

For more information, kindly refer to the latest Release Notes in our Documentation page.

<NEW RELEASE> GO-Global 4.8 for Windows

GraphOn has released GO-Global version 4.8 with bug fixes to GO-Global Host and Gateway.

Please take note that the 4.8 version requires 4.8 license. Kindly check on the 4.8 license requirement before upgrading to version 4.8.

For more information, kindly refer to the latest Release Notes in our Documentation page.

<ISSUE> Incompatibility issue – KB2859537

Microsoft update KB2859537 released on August 13, 2013 is incompatible with the following versions of GO-Global:

  • 4.0.1.12187 (4.0.1 Patch 5)
  • 4.5.0.13211 (4.5.0 Patch 1)
  • 4.6.0

An error appears as “The handle is invalid” or other error message when trying to launch any 32 bit apps from x64 host.

A compatible fix is now available for the following release:

  • 4.5.0.13211
  • 4.6.0

You may download the Compatibility Update here. You will be prompted for a reboot after running the update. However we are still working on the compatibility update for 4.0.1 Patch 5.

* This update is not required with the latest 4.7 release available from http://www.go-global.com.my/index.php/customer-support/software-download/.

<NEW RELEASE> GO-Global 4.7 for Windows

GraphOn has released GO-Global version 4.7 with the support for additional platform on Windows Server 2012 and Windows 8 in addition to bug fixes to GO-Global Host and Gateway.

Please take note that the 4.7 version requires 4.7 license. Kindly check on the 4.7 license requirement before upgrading to version 4.7.

For more information, kindly refer to the latest Release Notes in our Documentation page.

<ISSUE> Incompatibility issue – KB2813170

The Microsoft update KB2813170 released on April 9, 2013 is incompatible with the following GO-Global releases on 64-bit hosts:

  • 4.6.0.16538 (4.6.0 release)
  • 4.5.0.13211 (4.5.0 Patch1)
  • 4.0.1.12187 (4.0.1 Patch5)

A compatibility fix is now available and is applicable to the above releases.

The Compatibility Update stops the APS Service so that the new version can be copied. You will be prompted for a reboot after running the update. You may download the Compatibility Update here.

* This update is not required with the latest release 4.6.0.16652.

<NEW RELEASE> GO-Global 4.6 for Windows

The new GO-Global 4.6 for Windows incorporates a wide range of new features and functionality, including:

  • Support for the latest generation desktop browsers. Support has been added for Google Chrome on Microsoft Windows platforms, as well Firefox 17 and Internet Explorer 10.
  • Mobile Client support for GO-Global Gateway. Access your secure, private cloud environment from an iPad or iPhone. Available now in the App Store.
  • Mobile Printing. Print natively from your iPad or iPhone.
  • Ubuntu Linux Client Support. Access your Windows applications from an Ubuntu 12.0.4 LTS operating system.
  • Improved installer. Check for license compatibility and retrieval during installation or upgrade.
  • Updated SDK documentation. New Gateway API features and functional examples of how to build custom solutions on GO-Global.

Please be aware that this upgrade requires a new 4.6 license. Kindly refer to the Release Note for more information.

<EVENT> Exhibition at ITX asia 2012


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